A client journey, not three separate services.
We designed our services to build on each other. You don't need to buy all three pillars or all four courses at once. Most clients start with a health check. Startups selling AI to enterprise customers start with the Enterprise Readiness Check. Startups and SMEs implementing governance in their own business start with the AI Governance Health Check. Both grow from there.
Find out where you stand.
Identify the gaps and opportunities.
Build practical policies, roles and controls.
Build organisation-wide capability.
Assess where process improvement is worth pursuing.
Implement workflows that clear the bar.
Keep governance current as AI use changes.
AI Governance Health Check
For startups and SMEs using AI. We find out what AI is already in use, what the risks are, and what governance exists.
Enterprise Readiness Check
The health check for startups selling AI to enterprises: the governance checks buyers expect, the gaps closed and the evidence documented.
Governance Advisory
As your business and AI use grow, we stay on to keep governance current.
A practical process, not a certification or a compliance checklist.
Our own seven-stage method for identifying where AI is used, assessing what could go wrong, deciding what to do about it, putting safeguards in place, and keeping that judgement current as the business changes.
- Identify What AI are we using?Know what AI exists, where it is used and who owns it.Typical activities
- Build an inventory of AI tools, models, vendors and use cases
- Find shadow AI through short staff surveys, software and expense reviews and team interviews
- Record owner, users, data used and purpose for each entry
- Set the governance baseline
- Assess What could go wrong?Understand the risk and impact of each use case before relying on it.Typical activities
- Rate likelihood and impact for each use case
- Review data protection, including whether personal data is involved
- Review bias and fairness where outputs affect people
- Review the vendor and third-party terms
- Decide Should we use it?Make a deliberate, recorded decision rather than letting use drift.Typical activities
- Review the assessment with the accountable person or group
- Decide: deploy, deploy with conditions, modify, or prohibit
- Set conditions and a review date
- Record who decided and why
- Control What safeguards are required?Put safeguards in place in proportion to the risk.Typical activities
- Acceptable use and AI policies
- Roles and accountability
- Technical guardrails: access, configuration, data loss prevention
- Human oversight points in each workflow
- Operate How do people use it?Make sure people use AI safely and consistently day to day.Typical activities
- Train people at the right level (the four-course pathway)
- Publish practical guidance and playbooks
- Provide a support channel and a clear escalation route
- Build human review into workflows where judgement is needed
- Monitor Is it still working safely?Confirm, on a set cadence, that AI is still performing safely.Typical activities
- Track health metrics such as error rates, complaints and overrides
- Run periodic audits and spot checks
- Log and respond to incidents
- Watch for vendor and model changes and regulatory developments
- Improve What needs to change?Learn from what happened, update the system, and find processes that AI or process automation could improve. Then loop back to Identify.Typical activities
- Review incidents, metrics and audit findings
- Update controls, policies, training and systems
- Retire or change AI that no longer earns its place
- Feed new AI, changes and automation candidates back into Identify
Journey ≠ Governance Cycle™.
The client journey answers how an engagement with us unfolds.
The Edge AI Governance Cycle™ answers how your own business governs AI once governance is in place: Identify → Assess → Decide → Control → Operate → Monitor → Improve.